PUBLIC TRANSIT ACCESSIBILITY
Discover Understanding ADA Accessibility & Compliance with Fulton Transit Services
Fulton Transit Authority is committed to providing safe, accessible, and nondiscriminatory transportation services for all riders. We strive to ensure that every passenger can travel with dignity, independence, and confidence through Western Kentucky.
ADA & Paratransit Policy
FCTA is dedicated to ensuring that no individual is excluded from participation in, or denied the benefits of its services on the basis of disability, as provided by the Americans with Disabilities Act (ADA). Our paratransit services provide essential mobility for riders who are unable to use the baseline fixed-route network.
- Curb-to-Curb Service: Standard paratransit assistance for eligible riders.
- Service Animals: Welcomed on all FCTA vehicles and facilities.
- Mobility Devices: All buses are equipped with ramps or lifts to accommodate wheelchairs.
- Eligibility: Based on functional ability to use public transit.
Title VI Nondiscrimination Policy
Fulton County Transit Authority (FCTA) operates its programs and services without regard to race, color, and national origin in accordance with Title VI of the Civil Rights Act.
Reasonable Modifications
Rider Responsibilities
Communication
Notify the operator if you require assistance with boarding, securement, or stop announcements to ensure a smooth trip.
Safety & Compliance
Resources & Downloads
Access important documentation, policy notices, and rider assistance forms available for download.
ADA Policy & Compliance
The Americans with Disabilities Act (ADA) of 1990 ensures that people with disabilities have the same opportunities as everyone else. Fulton County Transit Authority is dedicated to providing full access to all our services, ensuring that nobody is excluded from our transportation network due to a disability.
Paratransit Services
Our paratransit service provides origin-to-destination transportation for individuals who, because of a disability, are unable to use the regular fixed-route system. This service operates during the same hours and in the same areas as our standard transit operations, ensuring comparable lead times and service quality for all eligible riders.
Rider Responsibilities
To provide safe and efficient service, we ask that riders schedule trips in advance, be ready at the designated pickup time, and notify us of any specific equipment or assistance needs (such as mobility device dimensions). Safety is our priority, and following these guidelines helps us serve you better.
Safety & Compliance Standards
FCTA vehicles are equipped with accessible features including ramps or lifts and securement systems. Our drivers receive extensive training in passenger assistance techniques and safety protocols to ensure a secure environment for all. We continuously monitor our compliance with federal and state accessibility regulations.
Paratransit Services
FCTA offers specialized paratransit services for individuals who, because of a disability, are unable to use our regular fixed-route transit system. Our curb-to-curb service ensures that all members of our community have access to essential transportation for medical appointments, shopping, and social activities.