TTY Kentucky Relay Services Guide for Riders

TTY Kentucky Relay Services assists individuals across Kentucky who are deaf, hard of hearing, deaf-blind, or have speech difficulties in communicating by telephone.

Dial 711 for TTY Kentucky Relay Services

Call 711

TTY Users

For users with a Text Telephone (TTY) device.

1-800-648-6056

VCO Users

Voice Carry-Over for users who prefer to speak.

Voice Users

For standard telephone users calling a TTY user.

1-800-648-6057

Uniphone Users

Integrated phone and TTY functionality.

Steps for a Relay Call

Connect: The Assistant (CA) calls your number.
Communicate: Type your message, ending with "GA" (Go Ahead).
Relay: The CA reads your message to the caller.
Respond: The other person speaks, and the CA types their response back to you.
End: When finished, type "SK" (Stop Keying).

Call Etiquette

"GA" (Go Ahead): Signal it is the other person's turn to respond.

"SK" (Stop Keying): Signal the end of the conversation.

Language assistance is available at no cost to all users.