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Rider Information

Connecting you to your community with prompt and safe transit services across the Jackson Purchase region.

Rider Information

We are dedicated to providing safe, reliable, and accessible transportation for our community. Please review our guidelines to ensure a smooth and efficient travel experience for everyone.

Jackson Purchase Transit guidelines

How to Schedule a Ride

  • Call Dispatch at (270) 472-0662
  • Have pickup address and destination ready
  • Request preferred travel time
  • Confirm reservation with our team
Booking Process

Our scheduling team coordinates the best available trip for your needs. Please be ready at your pickup location a few minutes before your scheduled time.

Service Hours

•  Demand-response rides are available Monday–Friday from 8:00 a.m. to 5:00 p.m

• Demand response is flexible transportation that comes right to you. Rides are scheduled based on each rider’s requested pickup location and destination rather than a fixed route

• Saturdays: Life-sustaining trips only. This means transportation is limited to essential medical care.

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Advance Scheduling

Passengers are encouraged to call at least one business day before their ride. Same-day rides may be available on a first-come, first-served basis.

Medicare / Medicaid

For eligible health-related transport, contact your provider directly.

GRITS Coordination

Helping eligible members get to approved medical appointments at no cost.

Need Assistance?

Our professional staff is available to help with routes and scheduling.

Medical Transportation

Dedicated travel for your doctor visits, local clinics, dialysis treatments, and healthcare appointments.

Our Community Transit Programs

We provide friendly, tailored transit options to support our community's unique needs, keeping you connected to local services and loved ones.

Work Transportation

Dependable routes for commuters heading to local business parks, retail districts, and regional job centers.

Area Connections

Bridging the gap between our rural neighbors and urban centers across the five counties in our service area.

Local Gatherings

Shared rides for neighborhood fairs, senior activities, and city celebrations to keep our community active.

Fares & Prices

Within the same city

$3 one way | $5 round trip

Between listed cities or counties

$15 one-way / $20 round trip

Outside city limits, within the same county

$10 one way | $18 round trip

Ride to Work Pass (within county)

$100 monthly

Ride to Work Pass (other counties)

$150 monthly

Discounts & Passes

Tuesday Senior Special

Half-price rides for seniors ages 55+

Friday Military Special

Half-price rides for veterans and active military

Ride to Work Passes

Monthly Work Pass payments are due and renewed on the 10th of each month.

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