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Rider Information 

Everything you need to know before you ride with Jackson Purchase Transit Authority 

Rider Information

We are dedicated to providing safe, reliable, and accessible transportation for our community. Please review our guidelines to ensure a smooth and efficient travel experience for everyone.

Jackson Purchase Transit guidelines

How to Schedule a Ride

Service Hours

  • Call Dispatch at (270) 472-0662
  • Have pickup address and destination ready
  • Request preferred travel time
  • Confirm reservation with our team

• Local demand rides available 8:00 a.m. to 5:00 p.m.

• Saturdays: Life-sustaining trips only. Means transportation is limited to essential medical care, such as dialysis or other treatments necessary to maintain a person’s health.

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Booking Process

Our scheduling team coordinates the best available trip for your needs. Please be ready at your pickup location a few minutes before your scheduled time.

Advance Scheduling

Passengers are encouraged to call at least one business day before their ride to ensure availability.

Medicaid

Specialized transportation for Medicare/Medicaid eligible medical appointments.

GRITS

Regional transit solutions for specialized cross-county travel needs through GRITS.

Need Help?

Our staff is here to help with routes and scheduling. Visit us or call below.

Health & Medical Way

Dedicated travel for your doctor visits, local clinics, dialysis treatments, and healthcare appointments.

Our Community Transit Programs

We provide friendly, tailored transit options to support our community's unique needs, keeping you connected to local services and loved ones.

Work Travels

Dependable routes for commuters heading to local business parks, retail districts, and regional job centers.

Area Connections

Bridging the gap between our rural neighbors and urban centers across the five counties in our service area.

Local Gatherings

Shared rides for neighborhood fairs, senior activities, and city celebrations to keep our community active.

Fares & Prices

Within the same city

$3 one way | $5 round trip

Between listed cities or counties

$15 one-way / $20 round trip

Outside city limits, within the same county

$10 one way | $18 round trip

Ride to Work Pass (within county)

$100 monthly

Ride to Work Pass (other counties)

$150 monthly

Discounts & Passes

Tuesday Senior Special

Half-price rides for seniors ages 55+

Friday Military Special

Half-price rides for veterans and active military

Ride to Work Passes

Monthly passes sold on the 10th of each month

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